1. This service agreement is made and entered into by the customer for the
use of and services related to storage and forwarding provided by Delsav, Inc.
under the terms set forth herein.
2. Customer agrees that customer will not use the center premises or
any center services for any unlawful, illegitimate, fraudulent purpose
prohibited by U.S. postal regulations. Customer further agrees that any use of
the services shall be in conformity with all applicable federal, state, and
3. This agreement shall remain confidential, except that this agreement may
be disclosed upon written request of any law enforcement or other governmental
agency, or when legally mandated. Upon request, customer agrees to complete
all necessary documents, including any required acknowledgement form relating
to the service of process.
4. Storage and forwarding service fees are
all due and payable within 15 business day after receiving the invoice and
customer agrees that the company may hold packages for pending payment.
Services fees and other related fees are subject to change.
5. Customer agrees that the company may
terminate or cancel this agreement for good cause at any time by providing
customer thirty (30) days written notice. Good cause shall include but is not
limited to: 1) customer abandons the services; 2) customer uses the service
for unlawful, illegitimate or fraudulent purposes; 3) customer fails to pay
monies owed the company when due; 4) Customer engages in offensive, abusive or
disruptive behavior toward other customers of the company or the company’s
employees; 5) customer violates any provision of the agreement. Customer
acknowledges that, for the purpose of determining good cause for termination
of this agreement as provided herein, the actions of person authorized by
customer to use the service will be attributed to the customer.
6. Customer agrees to protect ,indemnify, defend and hold harmless the company
and against any and all losses, damages, expenses, claims, demands,
liabilities, judgments, settlement possession of the service, including
without limitation, any demands, claims and causes of action for personal or
any commercial courier service to deliver on time or otherwise deliver any
item for damage to or loss of any package or mail, or by any cause whatsoever,
and from any violation by Customer of applicable federal, state or local laws.
7. If your order from your supplier gets lost during transition to
us, for packages we do not sign for, it is your responsibility to contact your
supplier to claim for none-delivery; for packages we sign for, we will take
full responsibility. If the package we receive from your supplier contains
damaged items, missing items or wrong items, we will notify you within 24
hours and provide assistance with your claim to your supplier. If your buyer
claims non-delivery or package damaged, for insured shipment, we will take the
responsibility of insurance claim with the courier; for uninsured shipment, we
will still work with the courier and get as much reimbursement as we can. If
your buyer claims that the package received contains wrong item or missing
item, we will take the responsibility
if it is due to our fault.
8. You agree that you have read, understood and agreed to the above "Terms and Conditions," and consent to be bound by all of the "Terms and Conditions," including any future amendments or updates thereto.